Frequently Asked Questions

How many Dream Lottery tickets are being sold?

A total of 225,750 Dream Lottery tickets will be printed with a maximum of 215,000 tickets for sale and 10,750 tickets won as prizes in the Lottery

How much are Dream Lottery tickets?

Tickets are 2 for $50, 6 for $100, 16 for $250 and 35 for $500. All 2, 6, 16 or 35 packs must contain the same purchaser’s information with up to a maximum of three names and will be mailed to the primary ticket holder (the first name that appears on the ticket)

How much are 50/50 tickets?

50/50 tickets are 2 for $15, 6 for $30 and 20 for $60. The 50/50 tickets can only be ordered in conjunction with Dream Lottery tickets. The absolute minimum value of prize drawn is $250,000. The total tickets available in the 50/50 draw will be unlimited

How much are Riches & Relaxation Calendar tickets?

Riches & Relaxation Calendar tickets are 5 for $20 and 20 for $40. Riches & Relaxation Calendar tickets can only be ordered in conjunction with Dream Lottery tickets. The total tickets available in the Riches & Relaxation Calendar draw will be 235,000

Is the Riches & Relaxation Calendar a 12 month calendar?

No, the Riches & Relaxation Calendar is a one month calendar with prizes being awarded for the month of February 2019

I didn't order a 50/50 ticket and/or Riches & Relaxation Calendar ticket when I ordered my Dream Lottery tickets. Can I still order these?

Yes you can still order, however after buying Dream Lottery tickets, 50/50 tickets and/or Riches & Relaxation Calendar tickets can only be purchased by phone at 519-488-7100 or toll free at 1-866-802-4117

How old do you have to be to order tickets?

Purchasers must be at least 18 years of age.  Tickets cannot be ordered in the name of a minor.

What are the guidelines for purchasing tickets?

The following are the guidelines for purchasing tickets:

  • One method of payment
  • If receiving a printed copy, only one envelope will be mailed containing the tickets to an ONTARIO address
  • All ticket packs must contain the same purchaser’s information with up to a maximum of three names and will be sent to the primary ticket holder (the first name that appears on the ticket)
  • Post-dated cheques will not be accepted

What happens if a bad payment is received?

If your credit card is declined or cheque is returned to us by the bank, you will be contacted by Deloitte LLP and given an opportunity to provide replacement payment (Cash, Visa or MC) within two business days. Any tickets issued will be considered invalid until replacement payment is received

What are the odds of winning?

The odds of winning depend on the number of tickets sold. All inquiries, if any, on the odds of winning are to be made to the licensee prior to the purchase of tickets

How long will it take to receive my tickets?

Official tickets will be delivered to the purchaser via email and/or letter mail. For online and phone ticket orders where a valid email address is provided, official tickets will be provided by email within 3-4 business days. For all other ticket orders where a valid email address is provided, official tickets will be provided by email within 7-10 business days. Where no email address is provided, official tickets will be mailed within 2-3 weeks. Ticket purchasers may request a printed copy of their tickets by calling Customer Service at 1-866-319-9818.

Note:  depending on when you purchased, delays can occur at cut offs due to volume

Is my ticket purchase tax deductible?

No, lottery tickets are not tax deductible as per Canada Revenue

Do I have to pay tax on any winnings?

Lottery winnings are considered a windfall and not taxable in Canada

Can I request a specific ticket number(s)?

No, ticket numbers are consecutive and computer generated

Can someone who lives outside of Ontario or overseas purchase tickets?

The lottery is intended for Ontario residents only. Ticket buyers must physically be in the province of Ontario at the time of purchase. Tickets will not be sent to addresses outside the province of Ontario


What if I lose my tickets?

You do not need your tickets to claim your prize. Your name, address and phone number are recorded in the database along with your ticket numbers. If you would like a replacement ticket, please call toll free 1-866-319-9818 or email [email protected]

How can I be sure my tickets are in the draw?

The professional services of Deloitte ensure that all paid tickets are in the draw

What is the total number of Dream Lottery prizes?

There are a total of 12,266 Dream Lottery prizes

What is the total prize value of Dream Lottery prizes?

The total Dream Lottery prize value is $2,381,485.75

How long do I have to claim my prize?

All prizes must be claimed within six (6) months of the draw

What happens if I cannot pick up my prize in person?

If someone other than the winner is claiming the prize on the winner’s behalf, the winner must provide written and signed authorization along with the original prize winning letter

What controls are in place for the draw?

Winning tickets will be drawn using Random Number Generator under the supervision of Deloitte LLP. Records of Deloitte LLP shall be deemed correct and final if there is a discrepancy in numbers

How will I know if I've won a prize?

The primary purchaser will be notified electronically through email or through Canada Post by Deloitte LLP as to what they have won and where/how to claim their prize(s). Major prize winners will be notified by phone. The primary purchaser who wins a gift card(s) will receive their prize through Canada Post in 2-3 weeks. A complete searchable list of winners will also be posted online at A printed list of winners is available upon request by calling 1-866-319-9818

If I win a Loyalty Draw Prize, do I still qualify for the other prizes?

Yes, after each draw, the winner is recorded and the ticket number goes back in for every eligible prize draw (VIP, Bonus, Early Bird and Final)

Where do the proceeds from Dream Lottery go?

Dream Lottery proceeds support enhanced patient care, innovative equipment, education and research at London Health Sciences Centre, Children’s Hospital at London Health Sciences Centre and St. Joseph’s Health Care, London. These hospitals receive more than 1.5 million patient visits each year, providing excellent, compassionate care for patients and families from across Southwestern Ontario and beyond. In addition to caring for local residents, the hospitals are referral centers providing specialized services in support of the excellent care of the region’s community hospitals

What is your privacy policy?

Dream Lottery is administered by the London Health Sciences Foundation and its information is protected and governed by the privacy policies of the London Health Sciences Foundation. Any personal information that you provide is collected for the purpose of fulfilling this Lottery, promoting future such lotteries and other fundraising activities. The Foundation does not rent, sell or trade our mailing lists. For our privacy statement visit London Health Sciences Foundation