Frequently Asked Questions

How many Dream Lottery tickets are being sold?

A total of 278,500 Dream Lottery tickets will be printed with a maximum of 265,000 tickets for sale and 13,225 tickets won as prizes in the Lottery.

How much are Dream Lottery tickets?

Tickets are 2 for $50, 6 for $100, 16 for $250 and 35 for $500. All 2, 6, 16 or 35 packs must contain the same purchaser’s information with up to a maximum of three names and will be mailed to the primary ticket holder (the first name that appears on the ticket).

How much are 50/50 tickets?

50/50 tickets are 5 for $20, 20 for $40 and 60 for $60. The 50/50 tickets can only be ordered in conjunction with Dream Lottery tickets. prize will be awarded in the 50/50 portion of the Dream Lottery, consisting of the 50/50 prize in addition to the choice of a $5,000.00 Robert Q Gift Certificate or $4,000.00 cash. The total 50/50 prize drawn is dependent on the total number of tickets sold. The absolute minimum value of prize drawn is $250,000. The total tickets available in the 50/50 draw will be unlimited.

How much are Making a Difference Calendar tickets?

The Making a Difference Calendar tickets are 5 for $20 and 20 for $40. The Making a Difference Calendar tickets can only be ordered in conjunction with Dream Lottery tickets. The total tickets available in the Money & Memories calendar draw will be 315,000.

Is the Making a Difference Calendar a 12 month calendar?

No. The Making a Difference Calendar is a 3-month calendar where prizes will be awarded every day starting on Monday, February 1, 2021 through to Friday, April 30, 2021.

Will I receive an actual calendar when I order the Making a Difference Calendar?

No. The Making a Difference Calendar purchased are in the form of Calendar Tickets. There are no physical calendars to be received.

I didn't order a 50/50 ticket and/or Making a Difference Calendar ticket when I ordered my Dream Lottery tickets. Can I still order these?

Yes, you can still order, but after buying Dream Lottery tickets, 50/50 tickets, and/or Making a Difference Calendar tickets can only be purchased by phone at 519-488-7100 or toll-free at 1-866-802-4117.

How old do you have to be to order tickets?

Participants must be at least 18 years of age. Tickets cannot be ordered in the name of a minor.

What are the guidelines for purchasing tickets?

The following are the guidelines for purchasing tickets:

  • One method of payment
  • If receiving a printed copy, only one envelope will be mailed containing the tickets to an ONTARIO address
  • All ticket packs must contain the same purchaser’s information with up to a maximum of three names and will be sent to the primary ticket holder (the first name that appears on the ticket)
  • Post-dated cheques will not be accepted

What happens if a bad payment is received?

If your credit card is declined or cheque is returned to us by the bank, you will be contacted by MNP LLP and given an opportunity to provide replacement payment (Cash, Visa or MC) within two business days. Any tickets issued will be considered invalid until replacement payment is received.

What are the odds of winning?

The odds of winning depend on the number of tickets sold. All inquiries, if any, on the odds of winning are to be made to the licensee prior to the purchase of tickets.

How long does it take to receive my ticket?

Official tickets will be delivered to the purchaser via email and/or letter mail. For online and phone ticket orders where a valid email address is provided, official tickets will be provided by email within 3-7 business days. For all other ticket orders where a valid email address is provided, official tickets will be provided by email within 7-10 business days. Where no email address is provided, official tickets will be mailed within 2-3 weeks. Ticket purchasers may request a printed copy of their tickets by calling Customer Service at 1-866-319-9818.

Note: depending on when you purchased, delays can occur at cut-offs due to volume.

Is my ticket purchase tax deductible?

No, lottery tickets are not tax deductible as per Canada Revenue.

Do I have to pay tax on any winnings?

Lottery winnings are considered a windfall and not taxable in Canada.

Can I request a specific ticket number(s)?

No, ticket numbers are consecutive and computer generated.

Can someone who lives outside of Ontario or overseas purchase tickets?

The lottery is intended for Ontario residents only. Ticket buyers must physically be in the province of Ontario at the time of purchase. Tickets will not be sent to addresses outside the province of Ontario.

What if I lose my tickets?

You do not need your tickets to claim your prize. Your name, address and phone number are recorded in the database along with your ticket numbers. If you would like a replacement ticket, please call toll free
1-866-319-9818 or email [email protected].

How can I be sure my tickets are in the draw?

The professional services of MNP LLP ensure that all paid tickets are in the draw.

What is the total number of Dream Lottery prizes?

There are a total of 12,029 prizes.

What is the total prize value of Dream Lottery prizes?

The total Dream Lottery prize value is $2,129,327.50

How long do I have to claim my prize?

All prizes must be claimed within six (6) months of the draw.

What happens if I cannot pick up my prize in person?

If someone other than the winner is claiming the prize on the winner’s behalf, the winner must provide written and signed authorization along with the original prize winning letter.

What controls are in place for the draw?

Winning tickets will be drawn using Random Number Generator under the supervision of MNP LLP. Records MNP LLP shall be deemed correct and final if there is a discrepancy in numbers.

I won a what?

Congratulations! The primary purchaser will be notified electronically through email or through Canada Post by MNP LLP as to what they have won and where/how to claim their prize(s). Major prize winners will be notified by phone. The primary purchaser who wins a gift card(s) will receive their prize through Canada Post. A complete searchable list of winners will also be posted online at A printed list of winners is available upon request by calling 1-866-319-9818.

What is a Resorts of Ontario Gift Certificate?

Although the Dream Lottery promotes multiple destinations as part of the prizing, the winner is not obligated to take the specific trip featured. A Resorts of Ontario Certificate allows the winner to create their own experience with over 100 resorts and inns throughout Ontario to choose from. This certificate does not have an expiry date and can be used for multiple vacations or all at once.

How long will it take to receive my prize?

MNP LLP requires the prize letter to be returned with a signature of the primary ticket holder, a piece of photocopied ID along with the prize option (if applicable). Once the prize letter is returned, please allow 2 weeks of processing time. For gift card(s), these will be mailed out directly through Canada Post and may take between 3-4 weeks for processing and delivery.

I still have not received my prize after waiting the allotted timeframe noted...what do I do?

In the event that you have still not received your prize, please contact our customer service by calling
1-866-319-9818 or through email at [email protected].

I won a Free Ticket, how do I claim this?

Congratulations! The primary purchaser will be sent the free ticket(s) in the same format that the original ticket order was received (either electronically through email or through Canada Post). Please allow between 1-2 weeks for delivery.

If I win in the Free Ticket Draws, do I still qualify for the other prizes?

Yes, after each draw, the winner is recorded and the ticket number goes back in for every eligible prize draw (Loyalty, VIP, Bonus, Early Bird and Final).

Where do the proceeds from Dream Lottery go?

Dream Lottery proceeds support enhanced patient care, innovative equipment, education and research at London Health Sciences Centre, Children’s Hospital at London Health Sciences Centre and St. Joseph’s Health Care, London. These hospitals receive more than 1.9 million patient visits each year, providing excellent, compassionate care for patients and families from across Southwestern Ontario and beyond. In addition to caring for local residents, the hospitals are referral centers providing specialized services in support of the excellent care of the region’s community hospitals.

What is your privacy policy?

Dream Lottery is administered by the London Health Sciences Foundation and its information is protected and governed by the privacy policies of the London Health Sciences Foundation. Any personal information that you provide is collected for the purpose of fulfilling this Lottery, promoting future such lotteries and other fundraising activities. The Foundation does not rent, sell or trade our mailing lists. For our privacy statement call 1-866-440-9868 or visit London Health Sciences Foundation.

What are the hours of operation for the Dream Homes?

Unfortunately, due to COVID-19 the Dream Homes are not open to the public for viewing. However, you can take a virtual tour and browse the photo gallery of  the Bridlewood Dream Home and Wastell Dream Home.