Frequently Asked Questions
Where do the proceeds from Dream Lottery go?
Dream Lottery proceeds support enhanced patient care, innovative equipment, education and research at St. Joseph’s Health Care, London, London Health Sciences Centre and Children’s Hospital at London Health Sciences Centre. These hospitals receive more than 1.9 million patient visits each year, providing excellent, compassionate care for patients and families from across Southwestern Ontario and beyond. In addition to caring for local residents, the hospitals are referral centers providing specialized services in support of the excellent care of the region’s community hospitals.
How many Dream Lottery tickets are being sold?
A total of 345,000 Dream Lottery tickets will be available for sale.
How much are Dream Lottery tickets?
Tickets are 2 for $50, 8 for $100, 22 for $250 and 50 for $500. All 2, 8, 22 or 50 packs must contain the same purchaser’s information with up to a maximum of three names and will be mailed to the primary ticket holder (the first name that appears on the ticket).
How much are 50/50 tickets?
50/50 tickets are 6 for $20, 20 for $40 and 60 for $60. The 50/50 tickets can only be ordered in conjunction with Dream Lottery tickets. 1prize will be awarded in the 50/50 portion of the Dream Lottery. The total 50/50 prize drawn is dependent on the total number of tickets sold. The absolute minimum value of prize drawn is $250,000. The total tickets available in the 50/50 draw will be unlimited.
How much are Making a Difference Calendar tickets?
The Making a Difference Calendar tickets are 5 for $25, 20 for $50 and 60 for $75. The Making a Difference Calendar tickets can only be ordered in conjunction with Dream Lottery tickets. The total tickets available in the Making a Difference Calendar draw will be 550,000
Is the Making a Difference Calendar a 12 month calendar?
Yes. New this Fall, the Making a Difference Calendar is a 12 month calendar, where prizes will be awarded every day for the entire year of 2026.
Will I receive an actual calendar when I order the Making a Difference Calendar?
No. The Making a Difference Calendar purchased are in the form of Calendar Tickets. There are no physical calendars to be received.
I didn't order a 50/50 ticket and/or Making a Difference Calendar ticket when I ordered my Dream Lottery tickets. Can I still order these?
Yes, you can still order, but after buying Dream Lottery tickets, 50/50 tickets, and/or Making a Difference Calendar tickets can only be purchased by phone at 1-866-478-0738.
How old do you have to be to order tickets?
Participants must be at least 18 years of age. Tickets cannot be ordered in the name of a minor.
What are the guidelines for purchasing tickets?
The following are the guidelines for purchasing tickets:
- One method of payment
- If receiving a printed copy, only one envelope will be mailed containing the tickets to an ONTARIO address
- All ticket packs must contain the same purchaser’s information with up to a maximum of three names and will be sent to the primary ticket holder (the first name that appears on the ticket)
- Post-dated cheques will not be accepted
- Only Mastercard, Visa, Mastercard Debit, Visa Debit and AMEX will be accepted as payment for ticket purchased online or over the phone. Should you wish to purchase in person at the Dream Home, Mastercard, Visa, Mastercard Debit, Visa Debit, Debit and AMEX will be accepted as payment. Should you wish to pay by cash or cheque, please mail an order form with your payment
What happens if a bad payment is received?
If your credit card is declined or cheque is returned to us by the bank, you will be contacted by Miratel Solutions Inc. and given an opportunity to provide replacement payment (Cash, Visa, MC, AMEX) within two business days. Any tickets issued will be considered invalid until replacement payment is received.
What are the odds of winning?
The odds of winning depend on the number of tickets sold. All inquiries, if any, on the odds of winning are to be made to the licensee prior to the purchase of tickets.
How long does it take to receive my ticket?
Official tickets will be delivered to the purchaser via email. For online and phone ticket orders where a valid email address is provided, official tickets will be provided by email. For all other ticket orders where a valid email address is provided, official tickets will be provided by email within 3-5 business days. Where no email address is provided, official tickets will be mailed. Ticket purchasers may request a printed copy of their tickets by calling Customer Service at 1-866-478-0738.
Note: depending on when you purchased, delays can occur at cut-offs due to volume.
Is my ticket purchase tax deductible?
No, lottery tickets are not tax deductible as per Canada Revenue.
Do I have to pay tax on any winnings?
Lottery winnings are considered a windfall and not taxable in Canada.
Can I request a specific ticket number(s)?
No, ticket numbers are consecutive and computer generated.
Can someone who lives outside of Ontario or overseas purchase tickets?
The lottery is intended for Ontario residents only. Ticket buyers must physically be in the province of Ontario at the time of purchase. Tickets will not be sent to addresses outside the province of Ontario.
What if I lose my tickets?
You do not need your tickets to claim your prize. Your name, address and phone number are recorded in the database along with your ticket numbers. If you would like a replacement ticket, please call toll free
1-866-478-0738 or email [email protected].
How can I be sure my tickets are in the draws?
The professional services of Miratel Solutions Inc. ensure that all paid tickets are in the draw.
What is the total number of Dream Lottery prizes?
There are a total of 347 prizes.
What is the total prize value of Dream Lottery prizes?
The total Dream Lottery prize value is $1,441.605.98
How long do I have to claim my prize?
All prizes must be claimed within six (6) months of the draw.
What happens if I cannot pick up my prize in person?
If someone other than the winner is claiming the prize on the winner’s behalf, the winner must provide written and signed authorization along with the original prize winning letter.
What controls are in place for the draw?
Winning tickets will be drawn using Random Number Generator under the supervision of Miratel Solutions Inc. Records Miratel Solutions Inc. shall be deemed correct and final if there is a discrepancy in numbers.
I won a prize...now what?
Congratulations! The primary purchaser will be notified electronically through email or through Canada Post by Miratel Solutions Inc. as to what they have won and where/how to claim their prize(s). Major prize winners will be notified by phone. The primary purchaser who wins a gift card(s) will receive their prize through Canada Post. A complete searchable list of winners will also be posted online at www.dreamitwinit.ca. A printed list of winners is available upon request by calling 1-866-478-0738.
How long will it take to receive my prize?
Miratel Solutions Inc. requires the prize letter to be returned with a signature of the primary ticket holder, a piece of photocopied ID along with the prize option (if applicable). Once the prize letter is returned, please allow 2 weeks of processing time. For gift card(s), these will be mailed out directly through Canada Post and may take between 3-4 weeks for processing and delivery.
I still have not received my prize after waiting the allotted timeframe noted...what do I do?
In the event that you have still not received your prize, please contact our customer service by calling 1-866-478-0738 or through email at [email protected].
If I win in the Loyalty Draw, do I still qualify for the other prizes?
Yes, after each draw, the winner is recorded and the ticket number goes back in for every eligible prize draw (Loyalty, VIP, Early Bird and Final). So if for example your ticket was a winner in the Loyalty Draw, it would go back in for the remaining VIP, Early Bird and Final Draws.
What is your privacy policy?
Dream Lottery is administered by the London Health Sciences Foundation and its information is protected and governed by the privacy policies of the London Health Sciences Foundation. Any personal information that you provide is collected for the purpose of fulfilling this Lottery, promoting future such lotteries and other fundraising activities. The Foundation does not rent, sell or trade our mailing lists. For our privacy statement call 1-866-440-9868 or visit London Health Sciences Foundation.